Under direction performs a variety of duties involved in receiving incoming calls for police emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications. Candidates must be available to work a minimum of 1 shift per month. Position snapshot: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
The incumbent must have the ability to:
Requires completion of the 12th grade or GED. Successful completion of the probationary period as a police dispatcher in a law enforcement agency. Two (2) years of full time dispatcher experience. Completion of the P.O.S.T dispatcher course. Must be familiar with a CAD system similar to the one presently in use. Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent. A typing speed of 40 wpm is required (a typing test will be administered at a later date as part of the recruitment process).
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation. If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to HUMANRESOURCES@FONTANACA.GOV or to the Human Resources Office. Forms received after the position closes will not be accepted. Click here to download the Applicant Referral Form.
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