Job Description

The Loan Production Associate is responsible for providing a smooth loan process for our customers by ensuring all documentation and contingencies are met prior to Commercial and Ag loan closings. This position will work with customers and our Commercial and Ag Lending teams throughout the entire loan process to collect all necessary documentation & contingencies, input all relevant information accurately and review appropriately in order for the loan closing to happen on time and to the customer’s expectations while following loan policy, internal procedures and compliance regulations. This role will remain knowledgeable in determining proper documentation and providing excellent customer service to existing and prospective clients in order to support customer retention and business development efforts. 

  The home office will be based out of our Cross Plains-Support Center.  

Essential Responsibilities

• Manage lender’s loan renewals and new loan requests & complete due diligence to prepare for underwriting and approval.
• Re-verify that credit request has up-to-date information to determine proper loan documents required for the loan closing based on the approval and loan product.
• Verify all supporting documentation to verify owners & authorized signers, accurate addresses, collateral descriptions and proper insurance.
• Work with Lender for collection of any outstanding loan approval contingencies.
• Verify and accurately input codes including but not limited to product code, class code, purpose code, part 365 code, aggregate debt, new money, collateral codes, LTV and appraised value.
• Review final appraisal or real estate valuation. Properly validate notices are provided to clients when applicable. Adjust documentation in file for updated values.
• Coordinate and schedule closings with Lender and other members of the team as appropriate.
• Work with third party individuals as needed such as insurance agents, title companies and financials to obtain payoffs, when applicable.
• Prepare commercial and ag loan closing documents, utilizing Laser Pro and any ancillary systems required to retrieve documents.
• Validate that all compliance requirements are met and accurate, including but not limited to CIP, CRA, HMDA, Beneficial Ownership and Reg. B. 
• Perform peer reviews of loan document packages prior to loan closings to identify corrections needed.
• Process Adverse Action for loan requests that are denied, withdrawn, closed for incompleteness or approved but not accepted timely and accurately following loan regulations.
• Properly process and document collateral and/or guarantor change requests.

Adhere to all Bank Security/Compliance Regulations

• Complete all annual bank security and compliance training
• Adhere to Bank Security/compliance and policy guidelines for commercial loan area.
• Maintain confidentiality of customer information at all times.
• Stay current on all compliance regulations required through training and education

Other Responsibilities

• Build trust and rapport with lenders, credit and closing by being a direct contact for them. 
• Keep lines of communication open by acting as a liaison between customers, commercial/ag bankers, underwriters and other bank personnel. 
• Participate in bank and department meetings.
• Represent the bank in professional and community activities.
• Actively participate in training programs to stay updated on industry trends and technologies.
• Partner effectively across all levels of the organization and develop positive working relationships.
• Continually develop knowledge, skills, and abilities through internal and external training programs. 
• Perform all other duties as assigned or requested.

• Associate’s degree in finance, Accounting, Business and/or similar field of education and/or minimum 3 years previous work experience in lending, loan processing, loan closing, underwriting, banking or similar work experience.
• Previous experience working with high profile clients and/or direct customer service experience. 
• Well-developed interpersonal and communication skills (verbal & written) in order to communicate and relate effectively with customers and associates
• Good accounting/math skills with the ability to work precisely with numbers and financial calculations.
• Demonstrated ability to represent the organization in a professional, positive manner
• Demonstrated problem solving skills with the ability to make independent decisions
• Strong organizational skills with the ability to prioritize multiple competing tasks and work in a fast-paced environment.
• Strong attention to detail with excellent follow up skills
• Demonstrated ability to take initiative and to provide ownership over own work in order to get the job done.
• Strong organizational skills, including the ability to prioritize and remain calm while working in a fast paced/deadline driven environment.
• Good working knowledge of Microsoft Office Suite, proficient typing/keyboarding skills and the ability and willingness to learn new programs and software.
• Ability to maintain confidential customer information.
• Ability to read, write, understand and speak English clearly.
• Ability to represent the organization in a professional, positive manner.

Preferred Qualifications

• Bachelor’s degree or 5+ years previous commercial loan processing/underwriting experience.
• Knowledge of Commercial and Agricultural documentation.

Lake Ridge Bank values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer.  

Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at (608) 849-2700 or email us. 

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